Terms and Conditions
Welcome to our online store! DrGain.com and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.
Online shop available at www.drgain.com is run by GLOBAL TRADE s.c. which owns and operate this Website. This document governs your relationship with www.drgain.com. Access to and use of this Website and the products and services available through this Website are subject to the following terms, conditions and notices. By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
Delivery – factual act of delivery of the ordered product to the Client conducted by the Seller via the Carrier.
Working days – days from Monday to Friday excluding public holidays in Poland.
Carrier – entity cooperating with the Seller in terms of delivery of the Products, i.e.: Poczta Polska, Post NL.
Consumer - a natural person entering into an agreement with a Seller within the Store, whose subject matter is not connected directly with her business or professional activity purchasing through the Store.
Seller - a natural person running a business under the name of GLOBAL TRADE s.c., entered in the Central Register and Information on Economic Activity (CEIDG) conducted by the minister responsible for the economy in Poland, NIP 739-38-61-167 , REGON 281505647
Customer - any entity making purchases through the Store.
Entrepreneur - a natural person, legal person and organizational unit not a legal entity whose separate statute grants legal capacity to carry out on its own behalf the economic activity which uses the Store.
Shop - an online store run by the Seller at www.drgain.com
Distance Agreement - Contract concluded with the Customer within the framework of a structured remote contracting system (within the Store) without the physical presence of the parties, exclusive use of one or more means of distance communication up to and including the contract.
Terms and Conditions - These Store Terms and Conditions
Order - a statement of will of the Customer submitted through the Order Form and aimed directly at the conclusion of the Product Sales Agreement or Products with the Seller.
Account - a customer account in the Store, collected data provided by the Customer and information about the orders placed in the store.
Registration form - a form available in the Store to create an Account.
Order Form - an interactive form available at the Store enabling you to place an Order, in particular by adding Products to your Basket and defining the terms of the Sale Agreement, including delivery and payment.
Shopping Cart - a component of the Store software, which shows the products selected for purchase by the Customer, as well as the possibility to establish and modify the Order data, in particular the quantity of products.
Product - available in the Store, the subject of the Sales Agreement between the Customer and the Seller.
Sales Agreement - a Product Sale Agreement entered into or concluded between the Customer and the Seller via the Internet Store.
Contact The Shop
Poland, Olsztyn ul. Sienkiewicza 1/1 , firstname.lastname@example.org, https://drgain.com/contact
Seller in the fullest permitted by law shall not be liable for any interruption in the operation of the Store due to force majeure, unauthorized acts of third parties or incompatibility of the Online Shop with Customer's technical infrastructure.
Reviewing the store assortment does not require an Account to be created. Placement of orders by the Customer for Products in the assortment of the Shop is possible either after the establishment of the Account in accordance with the provisions of the Regulations or by providing the necessary personal and address data to enable the Order without a Account.
Prices quoted in the Shop are in Euro, British Pounds, US Dollars, Polish Zloty and are gross (include VAT).
The final amount to be paid by the Customer consists of the price for the Product and the cost of delivery (including transport, delivery and postal services), which the Customer is informed on the Store's website when placing the Order.
Setting Up An Account In The Shop
To sign up for an Account in the Store, you must complete the Registration Form. It is necessary to provide the following data: First name, Last name, Email, Password.
Account creation in the store is free.
Logging into the Account is done by entering the login and password provided in the Registration Form.
The Customer has the ability to remove the Account at any time, without giving any reason for such fees, by sending an appropriate request to the Seller, in particular by e-mail or in writing to the addresses given above.
Rules For Placing An Order
To place an order:
1. log into the Store (optional);
2. Select the Product that is the subject of the Order and then click the "Add to Cart" button;
3. Log in or use the opportunity to submit an Order without registration;
4. If you have been able to place an Order without registration, fill in the Order Form by entering the details of the Order recipient and the address at which the Product will be delivered, select the type of shipment (delivery method), enter the invoice if different from the recipient,
5. Click "Pay with your card or PayPal account"
6. Choose from one of the available payment methods and depending on how you pay
7. There is a possibility of express payment by clicking the "PayPal Check out"
By placing an order, you agree with the following statement: "I agree to the use and processing of my personal data for the purpose of the contract (in accordance with Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals in connection with processing of personal data and regarding the free flow of such data and the repeal of Directive 95/46 / EC and Polish law). "
Offered Delivery Methods And Payments
1. The Customer may use the following methods of delivery or receipt of the ordered Product:
- postage paid by "Poczta Polska" or "Post NL"
2. The customer can use the following payment methods:
- electronic payment via PayPal account, payment by credit card.
Execution Of The Contract Of Sale
The conclusion of the Sales Contract between the Customer and the Seller shall be made after the Customer has submitted the Order by means of the Order Form in the Online Shop in accordance with the "Rules For Placing An Order"
After the Order is placed, the Seller immediately confirms receipt of the Order and at the same time accepts the Order for execution. Confirmation of receipt of the Order and its acceptance is effected by sending the Seller a suitable email to the Customer at the Customer's e-mail address provided during the Order, which contains at least the Seller's statement of receipt of the Order and its acceptance for implementation. Upon receipt of the above email, the Customer agrees to the sale agreement between the Customer and the Seller.
Product delivery is available for the following countries: Saudi Arabia, Australia, Austria, Belgium, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Montenegro, Czech Republic, Denmark, Estonia, Finland, France, Gibraltar, Greece, Greenland, Georgia, Guernsey, Spain, Netherlands, Ireland, Iceland, Israel, Japan, Jersey, Canada, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Germany, Norway, Poland, Portugal, Russia, Romania, San Marino, Serbia, United States, Switzerland, Sweden, Slovakia, Slovenia, Ukraine, Hungary, United Kingdom, Italy, Latvia
Delivery of the Product to the Customer is payable unless the Sales Contract provides otherwise. Shipping costs for the Product (including shipping, delivery, and postage) are indicated to the Customer on the Website of the Online Shop under the "Shipping Costs" tab and during the Order submission process, including when the Customer expresses his will to be bound by the Sales Agreement.
Right Of Withdrawal
1. The consumer may, within 14 days, withdraw from the Contract of Sale without giving any reason.
2. The period referred to in paragraph 1 starts with delivering the Consumer Product.
3. In the case of an Agreement that covers a number of Products, which are supplied separately, in lots or in parts, the period indicated in 1 runs from the delivery of the last item, batch or part.
4. The consumer may withdraw from the Agreement by submitting a statement of withdrawal to the Seller. It is enough to send a statement by the consumer before the expiry of the deadline.
5. A statement may be sent by traditional mail or email by sending a statement to the Seller's email address or by making a statement on the Seller's website.
Consequences of withdrawal from the Agreement:
A. In the event of withdrawal from the Contracts concluded by distance, the Agreement is deemed not to be.
B. In the event of termination of the Agreement, the Seller shall return the Consumer immediately, no later than within 14 days from the date of receipt of the Consumer's declaration of withdrawal from the Contract and the Product. By the consumer how to provide other than the cheapest usual way of delivery offered by the Seller.
C. The repayment of the payment will be made by the Seller using the same methods of payment as used by the consumer in the original transaction, unless the consumer expressly agrees to another solution that will not involve him at all.
D. Seller may withhold payment until the Product is returned.
E. The consumer should return the Product to the Seller's address given in these Regulations immediately, no later than 14 days from the date on which he notified the Seller of the withdrawal from the Contract. Term will be retained if the Consumer returns the Product within 14 days.
F. The consumer bears the direct cost of return of the Product, including the costs of return of the Product if, by nature, the Product could not be returned by regular post.
G. The consumer is only liable for a reduction in the value of the Product resulting from its use other than as necessary to establish the nature, characteristics and functioning of the Product.
Where, due to the nature of the Product, it can not be returned in normal postage, this information and product return costs will be included in the Product description in the Store.
The right to withdraw from a distance contract is not available to the Consumer in respect of the Agreement:
- where the item is delivered in a sealed package which can not be returned for health or hygiene reasons after opening the package if the packaging has been opened after delivery,
- in which the subject matter is a thing that is quickly spoiled or has a short shelf life.
Complaints And Warranty
New Products are covered by the Sales Agreement.
Personal Data In The DrGain Shop
1. The Seller's personal information collected through the Online Shop is managed by the Seller.
2. Customer personal data collected by the administrator via the Online Shop is collected for the purpose of performance of the Contract of Sale, and if the Customer agrees to that - also for marketing purposes.
3. The recipients of personal information of Internet Shop customers may be:
A. In the case of a Customer who uses the Internet Shop with the method of delivery by mail, the Administrator shall make the collected personal data of the Customer available to the selected carrier or the intermediary executing the shipment on the order of the Administrator.
B. In the case of a Customer who uses the Internet Shop via electronic payment or payment card, the Administrator shall make the collected personal information of the Customer available to the selected entity handling the above payments in the Internet Shop.
4. The customer has the right to access the content of their data and to correct, delete them.
5. The disclosure of personal data is voluntary, although failure to disclose personal data required in the Terms and Conditions of the Sales Agreement results in the inability to conclude the contract.
Privacy Information and Cookies
Drgain.com is committed to ensuring that your privacy is protected. This Privacy Information sets out the basis on which any personal data we collect from you, or that you provide to us will be processed by us. Drgain.com follows while processing your personal data the applicable Data Protection regulations. All data will be deleted if not needed for lawful processing any more.
Contact / Data Protection Officer:
If you - as the person concerned - have any questions regarding data protection or your rights, please contact the data protection officer of Drgain.com at:
Data Protection Officer
Poland, Olsztyn ul. Sienkiewicza 1/1
§ 1 Collection, use and storage of personal data
If you use Drgain.com online offer, we collect various data from you, in some cases also so-called personal data. This is information relating to an identified or identifiable natural person (hereinafter referred to as "data subject").
1. Visiting the Drgain.com websites in general
When visiting the Drgain.com websites, you transmit data to our web server via your Internet browser (for technical reasons). The following data is recorded during a running connection for communication between your Internet browser and our web server:
* Date and time of the order
* Web browser and operating system used
* Complete IP address of the requesting computer
* Viewed pagesat Drgain.com
* The total time of visiting drgain.com
* Source / origin of the visitor
For reasons of technical security, in particular to prevent attempts to attack our web server, these data are temporarily stored by us. It is not possible for us to draw conclusions about individual persons on the basis of this data.
Further personal information is only collected if it is freely given, for example as part of an inquiry or registration. Depending on the area concerned, Drgain.com uses the personal data you provide to answer your enquiries, to process your order and for the purpose of technical administration of the websites. In detail, the use in the respective areas follows as follows:
2. Contact forms
If you contact Drgain.com via a contact form on the Kärcher website, the data you provide will be stored so that your message can be forwarded to the correct contact person. This is done in accordance with Article 6 lit b) GDPR for processing your request. Your data provided via a contact form will not be used for any other purposes, especially not for advertising. After answering your inquiry we will delete your inquiry and the related personal data.
§ 2 Transfer and deletion of personal data
1. Visiting Drgain.com website
The data stored when merely visiting the Drgain.com websites (§ 1) will not be passed on to third parties.
2. Contact form
Only if your inquiry or comment is made to another company of the Drgain.com other than the company whose contact form you have used, your message and the associated data will be transmitted to the correct contact person within the correct company. The data you have entered in a Kärcher online contact form will not be passed on to other third parties unless you are specifically notified of this.
3. Transmission to authorities and other public bodies
Your data will not be passed on to third parties.
4. Market research
All data collected on the Drgain.com websites for the purpose of market research will be used exclusively for Drgain.com internal purposes and will not be passed on to third parties. They are deleted when their knowledge is no longer necessary for the market research.
The data collected within the scope of a competition on the Drgain.com websites will be completely and immediately deleted after the end of the campaign and also not passed on to third parties.
§ 3 Security note
1. General technical and organizational measures:
Drgain.com has taken a variety of security measures to adequately protect personal information.
All data stored at Drgain is protected
§ 4 Your rights
At all times, you have the right to obtain information about stored data about your person, their origin and recipient and the purpose of their processing. Please contact a specialist for personal data (§ 6).
2. Opposition (market test)
At any time, you may object to the further processing of your data in accordance with Article 21 of the General Data Protection Regulation. Opposition may be filed via a short email to email@example.com (without providing a reason).
3. Withdrawal of consent (eg regarding the dispatch of a newsletter)
You can revoke your consent to the use of your personal data at any time by Drgain.com, for example to send a newsletter. To revoke your consent to receive the newsletter, please contact the Data Protection Officer Drgain.com
4. Other rights
You have the right to amend, delete or limit the processing of your personal data, the right to object to future processing and the right to transfer data. Without limiting any other administrative or judicial remedy, you have the right to lodge a complaint with the supervisory authority, in particular in the Member State in which you are staying, working or where the alleged violation occurs, if you consider that the data processing personal data that you refer to is contrary to data protection regulations.
5. The competent supervisory authority
In the case of complaints regarding the use of your personal data, you can also contact the competent supervisory authority of Drgain.com, which is the President of the Office for Personal Data Protection.
1. The contracts concluded through the Online Shop are in English.
2. The Seller reserves the right to make changes to the Terms for important reasons: changes in the law, changes in payment methods and deliveries - to the extent that these changes affect the implementation of the provisions of these Regulations. The Seller will notify Customer at least 7 days in advance of any change.
3. In matters not regulated in these Regulations, the provisions of Polish law generally apply, in particular: the Civil Code; Act on the provision of services by electronic means; Law on consumer rights, Data Protection Act.
4. The customer has the right to use out-of-court ways of handling complaints and claims. For this purpose, he may file a complaint through the EU ODR web site available at: http://ec.europa.eu/consumers/odr/.
Acknowledgment and acceptance of Terms and Conditions
Please note that by accessing, using or browsing this website you agree to be bound by its terms and conditions. By using the website, you acknowledge that you have read and understood these Terms and Conditions. Pictures and descriptions. We do our best to provide current pictures and descriptions all attempt to be as accurate as possible. However, Global Trade s.c. does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. All information supplied has no warranty whatsoever. Information and statements are not intended to diagnose, treat, cure, or prevent any disease. No warranty is made that any information on or linked to this site is complete and/or accurate. We are not nor do we claim to be health care professionals, therefore please consult your doctor before taking any supplements, especially if you have any existing medical conditions. Global Trade s.c will not be liable for any outcomes, loss and damages from using any information or products whatsoever on or linked to this website.
Global Trade s.c does not sell products for purchase by children. We may sell children's products for purchase by adults. If you are under 18, you may use Doctor Gain website only with the involvement of a parent or guardian.
Our right of cancellation
If for reasons beyond our reasonable control, including but not limited to an inability or failure on the part of the manufacturers or suppliers of the goods to supply the goods to us, we are unable to supply the goods to you, we may cancel the agreement at any time before the goods are delivered by giving notice to you. We will return you money paid by you or on your behalf under or in relation the agreement. We are not responsible for any other loss or damage whatever arising from such cancellation.
Customers who have recently bought SCITEC NUTRITION TURBO RIPPER can return it at any time without giving a reason.